Updated Articles

  1. Listings Optimizations

    Article Content Learn how to find inconsistencies and incomplete information and correct them to improve your listings. Inaccuracies in data may occur for any number of reasons, from different address variations used by different listing ...
  2. Listings Summary

    Article Content The default version of the Listings Summary Report (Locations > Listings Summary) is a snapshot of all listings for your monitored locations. For each provider, the default summary report lists numbers of your business’s l...
  3. Scheduling Updates to Working Hours

    If your business hours change on a regular basis (monthly, seasonally, or some other predictable  way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once.  Watch the video   See...
  4. Listings Accuracy

    Article Content The Listings Accuracy page has graphs that report details about listings. Included are: Listing Accuracy —Statistics over time for listing accuracy, which includes accuracy of Name, Address, and Phone number for the loc...
  5. Editing Listing Details about a Competitor

    Use LocationHQ to edit details about a competitor. To edit details about a competitor, follow these steps: Login to your Alchemer account in LocationHQ. Go to Locations > Locations to display the Locations page. On the  Locations pag...
  6. Provider-specific Information for Adding or Updating Listings

    Article Content When you add a new location to Alchemer, listings begin to generate automatically for many providers such as Apple and Yelp. For some, including Facebook and Google, the addition of new listings is manual and isn’t done auto...
  7. Competitor Benchmarking

    Article Content The Competitors tab is where you can easily benchmark your business as compared to the competitor brands most relevant to you. You can find the Competitor Benchmarking report in your Alchemer dashboard under Reputation → C...
  8. Facebook Access for Managing Listings

    Article Content You or Alchemer can initiate the transfer of new or updated location information for your Facebook pages. For Alchemer to do this, you must have verified (claimed) the pages and we need account credentials.  In this articl...
  9. Salesforce Integration for Alchemer Workflow

    Overview Salesforce is a cloud-based CRM platform used by organizations to manage customer relationships, sales pipelines, and business data. It provides teams with tools to track leads, manage contacts, automate workflows, and gain insights ac...
  10. Salesforce Integration for Alchemer Survey

    Overview Salesforce is a cloud-based CRM platform used by organizations to manage customer relationships, sales pipelines, and business data. It provides teams with tools to track leads, manage contacts, automate workflows, and gain insights ac...