New Articles

  1. Use Case: Retain Customers by Building the Products They Want

    Learn how Alchemer can help you use feedback to prioritize the most important items on your product roadmap.
  2. Use Case: Accelerate Customer Acquisition for Your Digital Products

    Learn how Alchemer can help increase app downloads by enabling you to address negative feedback and improve ratings and reviews
  3. Alchemer Survey Gladly Integration

    Push survey data from Alchemer into Gladly, for example to update customer records. Pull data from Gladly Customer Records into Alchemer, for use in surveys or email campaigns.
  4. Alchemer Release Notes: February 20th, 2024

    Releases notes for Alchemer February Releases.
  5. Alchemer Survey Zendesk Integration

    Pull data from Zendesk into Alchemer or push survey data from Alchemer into Zendesk.
  6. Alchemer Digital Prompts

    Use Prompts to notify customers about new features, provide updates regarding your app and physical store locations, or prompt customers to participate in surveys!
  7. Use Case: Closing the Feedback Loop

    Learn how Alchemer can help you reduce churn by closing the feedback loop and uncovering service gaps. Think About It How do you gauge customer satisfaction and the quality of support provided after a ticket is closed? How do you identify areas ...
  8. Use Case: Improve Internal Support Processes

    Learn how Alchemer can help elevate the quality of your internal Help Desk and create a stellar employee experience. Think About It Do you find it frustrating to hear employees' grievances about your internal help desk, but lack actionable insigh...
  9. Use Case: Employee Exit Feedback

    Learn how Alchemer can help boost employee retention and satisfaction by gaining valuable insights from departing employees. Think About It Would you consider the time it takes to hire and onboard employees a burden for your teams?  Do you gener...
  10. Use Case: 30/60/90 Feedback Program

    Learn how Alchemer can help transform your employee onboarding Program and reduce employee turnover using feedback Think about it How does your organization gauge new-hire satisfaction throughout their first 90 days?   Only 12% of employees ...