New Articles

  1. Editing Listing Details about a Competitor

    Use LocationHQ to edit details about a competitor. To edit details about a competitor, follow these steps: Login to your Chatmeter account in LocationHQ. Go to Locations > Locations to display the Locations page. On the  Locations pa...
  2. Monitoring and Managing Business Listings Overview

    Chatmeter ensures that when potential customers search for your brand online, they find consistent, accurate listings for your business locations across various providers, including Google, Facebook, Yelp, Bing, Apple Maps, and many others. The g...
  3. Managing Apple Maps Listings through Apple Business Connect

    Chatmeter can manage your listings on Apple Maps through the Apple API using the Apple Business Connect portal. As an Apple partner, the listing additions and updates that Chatmeter sends for your business through Apple Business Connect are addre...
  4. Duplicate Listings

    Watch the video When Chatmeter detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Chatmeter labels additional listings as d...
  5. Scheduling Updates to Working Hours

    If your business hours change on a regular basis (monthly, seasonally, or some other predictable  way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once.  Watch the video   See...
  6. Chatmeter and Your Google Business Profile

    Chatmeter initiates the transfer of new or updated location information for your Google listings. This requires that you have set a Google Business Profile, verified your ownership, and that we have owner access to the group on your Google Busine...
  7. Alchemer Workflow Excel Initiator

    The Excel Integration for Alchemer Workflow is available for our business platform customers. If you are interested in purchasing, please contact us for more information . How it works The Excel Initiator starts a new workflow for each ...
  8. Define or Edit a Custom Sort Order for a Chart

    You can define a custom sort order for a Chart to sort columns in a specific order based on your business needs. To define a custom sort order for a Chart: 1. Select Chart s  on the left navigation bar. 2. Select the Chart you want to edit. 3....
  9. Alchemer Survey Databricks Structured Response Integration

    The Alchemer + Databricks integration lets you seamlessly push structured survey data into Databricks—making it easy to use feedback as part of your data lake or analytics environment.
  10. *New* Standardize Your Data With Question Labels

    To make it easier to organize and report on data across surveys, Alchemer offers Question Labels, an improved version of our Question Alias feature. This enhancement includes a redesigned label field, new label management tool, and broader usability across teams.