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51. Use Case: Closing the Feedback Loop

    Created On: 01/26/2024 in Alchemer Use Case Library Support Use Cases
    Learn how Alchemer can help you reduce churn by closing the feedback loop and uncovering service gaps. Think About It How do you gauge customer satisfaction and the quality of support provided after a ticket is closed? How do you identify areas ...

52. Use Case: Improve Internal Support Processes

    Created On: 01/26/2024 in Alchemer Use Case Library Support Use Cases
    Learn how Alchemer can help elevate the quality of your internal Help Desk and create a stellar employee experience. Think About It Do you find it frustrating to hear employees' grievances about your internal help desk, but lack actionable in...

53. Use Case: Employee Exit Feedback

    Created On: 01/26/2024 in Alchemer Use Case Library HR Use Cases
    Learn how Alchemer can help boost employee retention and satisfaction by gaining valuable insights from departing employees. Think About It Would you consider the time it takes to hire and onboard employees a burden for your teams?  Do you ...

54. Use Case: 30/60/90 Feedback Program

    Created On: 01/26/2024 in Alchemer Use Case Library HR Use Cases
    Learn how Alchemer can help transform your employee onboarding Program and reduce employee turnover using feedback Think about it How does your organization gauge new-hire satisfaction throughout their first 90 days?   Only 12% of em...

55. Use Case: Employee Engagement and Satisfaction

    Created On: 01/26/2024 in Alchemer Use Case Library HR Use Cases
    Learn how Alchemer can help boost employee satisfaction through streamlined feedback collection and analysis. Think About It How does your organization gauge, analyze, and monitor employee satisfaction? Challenges High employee turnover and ...

56. Use Case: Improve Customer Onboarding Process

    Created On: 01/25/2024 in Alchemer Use Case Library CX / Sales Use Cases
    Learn how Alchemer can better engage new customers and improve customer onboarding programs with feedback. Think About It How do you define onboarding success? Is your Onboarding Team defining successful or unsuccessful onboarding? Is your appro...

57. Use Case: Better Understand Customer Churn

    Created On: 01/25/2024 in Alchemer Use Case Library CX / Sales Use Cases
    Learn how Alchemer can help you better understand churn through the voice of the customer, and take targeted actions to retain at-risk accounts. Think About It When a customer churns, do you know why you lost their business? As a sales leader, d...

58. Use Case: Understand Why You Win or Lose Deals

    Created On: 01/25/2024 in Alchemer Use Case Library CX / Sales Use Cases
    Learn how Alchemer can help you win more deals by using feedback to drive effective product positioning, enablement, and messaging. Think About It When you lose a deal, do you understand exactly why you were unsuccessful? What about when you win ...

59. Alchemer Survey Shopify Integration

    Created On: 01/22/2024 in Alchemer Survey Alchemer Survey and Workflow Integrations Shopify
    Pull data from Shopify Customer Records into Alchemer or push survey data from Alchemer into Shopify.

60. Alchemer Release Notes: January 16, 2024

    Created On: 01/16/2024 in Release Notes
    Release notes for the January 16th Alchemer Survey and Workflow product release.

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