New Articles

41. Using Merge Codes with Alchemer Workflow Integrations

    Created On: 12/08/2023 in Alchemer Workflow Building a Workflow
    Once configured, many external systems can pass custom or pre-set fields over to Alchemer Workflow. You can use these fields in merge codes, logic, and other Workflow features.

42. Alchemer Digital Slack Integration Guide

    Created On: 11/29/2023 in Alchemer Digital Alchemer Digital Plugins, Integrations, and API Alchemer Digital Slack Integration
    This document describes how to set up the Alchemer Digital Slack Integration.

43. Alchemer Release Notes: November 29, 2023

    Created On: 11/28/2023 in Release Notes
    Release notes for the November 29th, 2023 Alchemer Survey and Workflow product release.

44. Use Case: Closing the Feedback Loop

    Created On: 11/27/2023 in Alchemer Workflow Alchemer Workflow Use Cases Help Desk / Customer Support Use Cases
    Learn how Alchemer can help reduce churn by closing the feedback loop and identifying service gaps.

45. Use Case: Improve Internal Support Processes

    Created On: 11/27/2023 in Alchemer Workflow Alchemer Workflow Use Cases Help Desk / Customer Support Use Cases
    Learn how Alchemer can help enhance the quality of your internal Help Desk and improve employee and IT team experience.

46. Use Case: Improve Customer Onboarding Process

    Created On: 11/13/2023 in Alchemer Workflow Alchemer Workflow Use Cases CX / Sales Use Cases
    Learn how Alchemer Workflow can help improve customer onboarding programs and better engage new customers.

47. Use Case: Understand Why You Win or Lose Deals

    Created On: 11/13/2023 in Alchemer Workflow Alchemer Workflow Use Cases CX / Sales Use Cases
    Learn how Alchemer Workflow can help improve your win/loss analysis strategy and drive effective product positioning, enablement, and messaging.

48. Use Case: Better Understand Customer Churn

    Created On: 11/08/2023 in Alchemer Workflow Alchemer Workflow Use Cases CX / Sales Use Cases
    Learn how Alchemer Workflow can help you target at-risk customers and mitigate customer churn.

49. Quantum Metric Session Replay Link (Beta)

    Created On: 10/31/2023 in Alchemer Digital Alchemer Digital Plugins, Integrations, and API Quantum Metric (Beta)
    This document describes how Alchemer Mobile exposes survey reporting UI with Quantum Metric (also QM) session replay link.

50. Alchemer Workflow BigCommerce Initiator

    Created On: 10/30/2023 in Alchemer Survey Alchemer Survey and Workflow Integrations BigCommerce
    This initiator allows you to seamlessly collect customer feedback whenever certain events occur in BigCommerce.

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