-
Encoding your Excel files into a UTF format (UTF-8 or UTF-16) can help to ensure anything you upload into Alchemer can be read and displayed properly.
-
If you are experiencing weird behavior when editing a survey (some buttons not responding), one quick troubleshooting step you can try is running in Private/Incognito/Safe mode which will disable the use of browser plug-ins/extensions.
-
Many students use Alchemer to conduct research for their theses, dissertations or other graduate work. Students are certainly permitted to conduct research via the Alchemer platform, provide...
-
Learn how to identify and reduce sampling, nonresponse, and response bias in your surveys for more accurate results.
-
Leading Practice To pipe, or not to pipe, that is the question. While piping comes in handy during the build phase of your survey; it's not always the best setup when it comes to your data. There's almost always an alternative to using pip...
-
Leading Practice Are you ready to launch your survey and start collecting responses? Excellent! We have prepared a checklist to help you make sure that you have crossed your t's and dotted your i's (both literally and figuratively) before you...
-
Leading Practice Survey fatigue is a cultural phenomenon. You're probably familiar with this ironic headline: "Survey says Americans getting tired of surveys." As a tool that has made surveys so very easy to build, we accept some of the r...
-
The ability to distribute surveys via email campaigns within Alchemer is one of our most popular features. In order for this powerful feature to continue to meet your needs we continually work...
-
Get answers to all your account and login questions and issues in this list of FAQs. Find information about trial accounts, the free plan, password resets, and other common account related questions.
-
Alchemer has scheduled a routine change to our services, and there is a change it could affect survey takers. To keep data safe while in transit, Alchemer utilizes the industry-standard Transport Layer Security (TLS) encryption protocols. In effo...