Chatmeter

Chatmeter initiates the transfer of new or updated location information for your Google listings. This requires that you have set a Google Business Profile, verified your ownership, and that we have owner access to the group on your Google Busine...

If you need to publish a one-time set of new hours (for holidays or another event that won’t occur on predictable days after this one time), you can use the Location Details page. You can do this for one or many locations at once. Watch the vid...

If your business hours change on a regular basis (monthly, seasonally, or some other predictable  way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once.  Watch the video   See...

Watch the video When Chatmeter detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Chatmeter labels additional listings as d...

Chatmeter can manage your listings on Apple Maps through the Apple API using the Apple Business Connect portal. As an Apple partner, the listing additions and updates that Chatmeter sends for your business through Apple Business Connect are addre...

Chatmeter ensures that when potential customers search for your brand online, they find consistent, accurate listings for your business locations across various providers, including Google, Facebook, Yelp, Bing, Apple Maps, and many others. The g...

Use LocationHQ to edit details about a competitor. To edit details about a competitor, follow these steps: Login to your Chatmeter account in LocationHQ. Go to Locations > Locations to display the Locations page. On the  Locations pa...

Chatmeter uses five competitors for its measurements. If you already have five and want to add a new one, you’ll need to delete one of the existing competitors first. To delete a competitor and add a new one, follow these steps: Login to your...

Learn how to identify and resolve missing listings. If your listings don’t appear on providers’ sites, you’re leaving potential customers behind. Using the Locations > Missing Listings, you can see the providers that don’t include your business l...

Article Content Learn how to find inconsistencies and incomplete information and correct them to improve your listings. Inaccuracies in data may occur for any number of reasons, from different address variations used by different listing ...

Article Content The default version of the Listings Summary Report (Locations > Listings Summary) is a snapshot of all listings for your monitored locations. For each provider, the default summary report lists numbers of your business’s l...

Article Content The Listings Accuracy page has graphs that report details about listings. Included are: Listing Accuracy —Statistics over time for listing accuracy, which includes accuracy of Name, Address, and Phone number for the loc...

Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Facebook pages. For Chatmeter to do this, you must have verified (claimed) the pages and we need account credentials.  In this arti...

Article Content When you use Chatmeter to understand how your business locations’ reputations are faring, you see comparisons to local competitors, such as in the aggregate metrics on the Reputation > Summary page in Overall Details and Pro...

Article Content When you add a new location to Chatmeter, listings begin to generate automatically for many providers such as Apple and Yelp. For some, including Facebook and Google, the addition of new listings is manual and isn’t done aut...

Article Content Google, Facebook, and Bing give you the ability to embed UTM tracking website URLs and call tracking numbers, used in gathering tracking data on visitors to your listings for use in analytics.  To use call tracking numbers...

Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Yelp listings. For Chatmeter to do this, you must have a Yelp business account and have added the account to Chatmeter. If you have p...

Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Bing accounts.  Chatmeter can claim and publish your listings to Bing Places through the Chatmeter account. We can’t claim listings...

Article Content Managing and responding to customer reviews can improve search ranking, increase customer loyalty, and show potential customers that their opinions are valued. Review responses require specific account permissions and can ...

Article Content The Competitors tab is where you can easily benchmark your business as compared to the competitor brands most relevant to you. You can find the Competitor Benchmarking report in your Chatmeter dashboard under Reputation → ...