Updated Articles

  1. Scheduling Updates to Working Hours

    If your business hours change on a regular basis (monthly, seasonally, or some other predictable  way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once.  Watch the video   See...
  2. Editing Listing Details about a Competitor

    Use LocationHQ to edit details about a competitor. To edit details about a competitor, follow these steps: Login to your Alchemer account in LocationHQ. Go to Locations > Locations to display the Locations page. On the  Locations pag...
  3. Duplicate Listings

    Watch the video When Alchemer detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Alchemer labels additional listings as dup...
  4. Facebook Access for Managing Listings

    Article Content You or Alchemer can initiate the transfer of new or updated location information for your Facebook pages. For Alchemer to do this, you must have verified (claimed) the pages and we need account credentials.  In this articl...
  5. Bing Access for Managing Listings

    Article Content You or Alchemer can initiate the transfer of new or updated location information for your Bing accounts.  Alchemer can claim and publish your listings to Bing Places through the Alchemer account. We can’t claim listings fo...
  6. Alchemer and Your Google Business Profile

    Alchemer initiates the transfer of new or updated location information for your Google listings. This requires that you have set a Google Business Profile, verified your ownership, and that we have owner access to the group on your Google Busines...
  7. Listings Summary

    Article Content The default version of the Listings Summary Report (Locations > Listings Summary) is a snapshot of all listings for your monitored locations. For each provider, the default summary report lists numbers of your business’s l...
  8. Competitor Benchmarking

    Article Content The Competitors tab is where you can easily benchmark your business as compared to the competitor brands most relevant to you. You can find the Competitor Benchmarking report in your Alchemer dashboard under Reputation → C...
  9. Missing Listings

    Learn how to identify and resolve missing listings. If your listings don’t appear on providers’ sites, you’re leaving potential customers behind. Using the Locations > Missing Listings, you can see the providers that don’t include your business l...
  10. Salesforce Integration for Alchemer Workflow

    Overview Salesforce is a cloud-based CRM platform used by organizations to manage customer relationships, sales pipelines, and business data. It provides teams with tools to track leads, manage contacts, automate workflows, and gain insights ac...