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To change your login email address go to Account > My Preferences > General.
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For US accounts your default account time zone will be set to the New York time zone or EST/EDT (GMT -5/GMT -4). For EU accounts your default time zone will be set to Abidjan (GMT).
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If you need to change your Alchemer password, click Account > My Preferences. Then click the Reset Password button. A password reset link will be sent to the email address you see in this window.
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When interacting with Alchemer staff, you may be asked to provide your Account ID number (often referred to as your CID).
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Throughout the 7 days of your trial you'll have the option to switch to trial one of the other licenses in the top navigation bar to the left of the Active Account button.
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If you need to complete a Data Processing Addendum (DPA) for GDPR compliance, you can do so from within the Alchemer application.
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Leading Practices and FAQs Want to see how to take projects from good to great? Check out our Leading Practice & FAQ Home Page ! Alchemer Community has transitioned to several helpful resources that are available within the platform. Belo...
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Here is the process for customizing your profile picture that displays in the Alchemer dashboard. To customize your Alchemer profile picture you must have a Gravatar account. Your email address for both the Alchemer and Gravatar accounts must b...