Overview

Foxit eSign is an electronic signature platform used by organizations to send, sign, and manage legally binding documents and signing workflows.

Common uses for the Alchemer Foxit eSign integration

• Automatically send a document out for signature based on a survey response
• Use survey data to populate the signing party's contact information
• Kick off e-signature workflows without manual data entry
• Route different respondents to different Foxit eSign templates based on survey logic
• Reduce turnaround time between a survey submission and a signature request

What can the Alchemer Foxit eSign integration do?

• Send template for signing

You will need

• Foxit eSign OAuth authentication (Client ID, Client Secret, and Hostname). More details in the authentication how-to guide.
• An Alchemer plan that includes integrations with the Integration Manager permission enabled.
  • Contact us if you are unsure if your plan includes integrations.

Setup Alchemer Foxit eSign integration in surveys

Foxit eSign | Send template for signing

You will need:

• Foxit eSign OAuth authentication (Client ID, Client Secret, and Hostname). More details in the authentication how-to guide.
• Survey fields containing the signing party's email address and first name, at minimum

Configure the action

1. Open your survey in Survey Builder.
2. Select Add New: Action.
3. In the Add Action modal, scroll to the Your Integrations section.
4. Select Foxit eSign.
5. Select Foxit eSign | Send template for signing.
6. Foxit eSign | Authentication: Select an existing authentication or create a new one using your Client ID, Client Secret, and Hostname.
7. Foxit eSign | Template: Choose the Foxit eSign template you want to send out for signing, then confirm your selection.
8. Foxit eSign | Party/Signer Info: Map the Alchemer fields you want to use to the corresponding Foxit fields for the signing party.
   1. Note: Email, First Name, and Last Name must be mapped. All other signer fields are optional.
9. Save the action.

Status codes

• 200: Successfully sent the Foxit eSign template out for signing
• 400: The external integration returned an error

Testing and Troubleshooting

Testing and Validation

How to test

• Submit a survey response that triggers the integration action.
• Confirm the signing party receives the Foxit eSign template.
• Use returned metadata to validate successful behavior.

How to verify results

• Check the signing status of the document in Foxit eSign.
• Ensure the signing party's information matches what was submitted in the survey.

Monitoring Integration Activity

Where to find logs

• Go to Results → Individual Responses.
• Select the response you want to inspect.
• Open the Action Log tab.

What logs display

• Success or failure status
• Timestamp
• Input and output values
• Returned status codes from Foxit eSign

Troubleshooting

Authentication issues

• Incorrect or expired Client ID, Client Secret, or Hostname
• Missing permissions in Foxit eSign

Mapping errors

• Email or First name for the signing party not mapped
• Incorrectly formatted signer field values

Template errors

• Selected Foxit eSign template no longer exists or was not confirmed

API errors

• Foxit eSign validation failures
• Endpoint or runtime errors

FAQs