Popular Articles

1. Alchemer Help Resources

   Last Updated: 08/26/2022
   Leading Practices and FAQs Want to see how to take projects from good to great? Check out our Leading Practice & FAQ Home Page ! Alchemer Community has transitioned to several helpful resources that are available within the platform. ...

2. Encode an Excel File to UTF-8 or UTF-16

   Last Updated: 08/26/2022 in Alchemer Survey Leading Alchemer Survey Practices & FAQs Build
   Encoding your Excel files into a UTF format (UTF-8 or UTF-16) can help to ensure anything you upload into Alchemer can be read and displayed properly.

3. Log In to Your Account

   Last Updated: 08/26/2022 in Alchemer Survey Alchemer Survey Account & Home Page Account Settings & Login
   You can access the Alchemer login page at https://app.alchemer.com/login/. You will log in with the email address/password combination that you signed up with.

4. Alchemer Support

   Last Updated: 09/21/2023 in Alchemer Survey Alchemer Survey Account & Home Page Account Settings & Login
   When contacting Alchemer Support you'll most likely want to grant support access to the support team to log into your account. Doing so in advance will save potential back-and-forth.

5. Use URL Variables to Pass Data

   Last Updated: 10/20/2020 in Alchemer Survey Building in Alchemer Survey Build Tools
   URL Variables make for a quick method for pre-populating existing data into a survey. With a simple query added to the end of the survey link, data can be stored as part of each survey response.

6. I would like to receive an email each time I receive a new response. How can I do this?

   Last Updated: 10/28/2020 in Alchemer Survey Share & Collect with Alchemer Survey Email Notifications
   Are you looking to receive notifications each time someone completes your survey? We've made it super easy to stay in the loop! Simply scroll to the Thank You page and click the button to Send Me a Confirmation Email in the Getting Started...

7. How do I turn off confirmation emails?

   Last Updated: 11/02/2020 in Alchemer Survey Share & Collect with Alchemer Survey Email Notifications
   Looking to turn off or make changes to your confirmation emails? You can stop them from sending by disabling the action. Simply click Edi t and go to the Logic tab.  Select Yes under Disable Action .  To learn more about confirm...

8. URL Redirect: Breaking Out of an iFrame

   Last Updated: 10/20/2020 in Alchemer Survey Building in Alchemer Survey Build Workarounds
   Are you using an iframe embed to share a survey on your website? Are you also wanting to redirect respondents to another website once they have completed your survey? If so, this tip is for you! How does the URL Redirect work now? URL redirect in ...

9. How to Find Element IDs to Use With JavaScript

   Last Updated: 08/02/2021 in Alchemer Survey Building in Alchemer Survey Build Tools
   If you're using JavaScript you'll eventually need to find out where a element ID is. This tutorial will walk you through locating your element IDs.  Browsers: Each browser will have a different way to find your element ID. In this t...

10. Send Your Survey Via Email

    Last Updated: 01/04/2024 in Alchemer Survey Share & Collect with Alchemer Survey Email & SMS Campaigns
    An Alchemer Email Campaign allows you to quickly send out your survey to a list of contacts via an email set up within Alchemer. Contacts can be uploaded via a spreadsheet or added manually.

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