CX / Sales Use Cases

Articles

Use Case: Understand Why You Win or Lose Deals
Learn how Alchemer can help you win more deals by using feedback to drive effective product positioning, enablement, and messaging. Think About It When you lose a deal, do you understand exactly why you were unsuccessful? What about when you win ...
Use Case: Better Understand Customer Churn
Learn how Alchemer can help you better understand churn through the voice of the customer, and take targeted actions to retain at-risk accounts. Think About It When a customer churns, do you know why you lost their business? As a sales leader, d...
Use Case: Improve Customer Onboarding Process
Learn how Alchemer can better engage new customers and improve customer onboarding programs with feedback. Think About It How do you define onboarding success? Is your Onboarding Team defining successful or unsuccessful onboarding? Is your appro...