New Articles

1. Key-pair Authentication For Alchemer Survey Snowflake Integration

   Created On: 12/09/2025 in Alchemer Survey Alchemer Survey and Workflow Integrations Snowflake
   Connect Alchemer to Snowflake with Key Pair Authentication Alchemer now offers secure Snowflake integrations using key pair authentication , allowing you to connect feedback to your data warehouse more securely and reliably. Whether you're push...

2. Enabling and Configuring Multi-factor Authentication (MFA)

   Created On: 12/09/2025 in Alchemer Survey Alchemer Survey Account & Home Page Account Settings & Login
   Multi-Factor Authentication (MFA) provides an added layer of security for your Alchemer account. Once enabled, users will need to verify their identity using a second authentication method—either an authenticator app or SMS—during login.

3. Competitor Benchmarking

   Created On: 12/04/2025 in Chatmeter
   Article Content The Competitors tab is where you can easily benchmark your business as compared to the competitor brands most relevant to you. You can find the Competitor Benchmarking report in your Chatmeter dashboard under Reputation → ...

4. Managing Customer Reviews and Responses

   Created On: 12/04/2025 in Chatmeter
   Article Content Managing and responding to customer reviews can improve search ranking, increase customer loyalty, and show potential customers that their opinions are valued. Review responses require specific account permissions and can ...

5. Bing Access for Managing Listings

   Created On: 12/03/2025 in Chatmeter
   Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Bing accounts.  Chatmeter can claim and publish your listings to Bing Places through the Chatmeter account. We can’t claim listings...

6. Yelp Access for Managing Listings

   Created On: 12/03/2025 in Chatmeter
   Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Yelp listings. For Chatmeter to do this, you must have a Yelp business account and have added the account to Chatmeter. If you have p...

7. Using UTM/Tracking Website URL and Call Tracking Numbers

   Created On: 12/03/2025 in Chatmeter
   Article Content Google, Facebook, and Bing give you the ability to embed UTM tracking website URLs and call tracking numbers, used in gathering tracking data on visitors to your listings for use in analytics.  To use call tracking numbers...

8. Provider-specific Information for Adding or Updating Listings

   Created On: 12/03/2025 in Chatmeter
   Article Content When you add a new location to Chatmeter, listings begin to generate automatically for many providers such as Apple and Yelp. For some, including Facebook and Google, the addition of new listings is manual and isn’t done aut...

9. Managing Competitor Details Overview

   Created On: 12/03/2025 in Chatmeter
   Article Content When you use Chatmeter to understand how your business locations’ reputations are faring, you see comparisons to local competitors, such as in the aggregate metrics on the Reputation > Summary page in Overall Details and Pro...

10. Facebook Access for Managing Listings

    Created On: 12/03/2025 in Chatmeter
    Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Facebook pages. For Chatmeter to do this, you must have verified (claimed) the pages and we need account credentials.  In this arti...

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