Alchemer Release Notes: May 2026

Alchemer Product Release Notes

May 2026

Release highlights

Moving and editing survey elements is now more reliable and consistent
Contact List API updates make managing and finding contacts easier
Webhooks now provide more complete response status visibility
Exports and survey visuals display more cleanly across devices and formats
Integrations and help links deliver a smoother, more consistent experience

Alchemer Survey

Improved survey builder reliability

We’ve made updates to ensure your survey-building experience is smooth and predictable:

Moving multiple questions or actions now saves correctly—even after a page refresh
Required “Other – Write In” options for Radio Buttons now clearly display the asterisk
Date-based logic using European (DD/MM/YYYY) formats now evaluates consistently

These improvements help you build with confidence, knowing your survey setup will behave as expected.

Alchemer API & Integrations

Expanded contact list API capabilities

Managing your contact data is now more flexible and efficient:

Update a contact’s email address directly via the API
Quickly locate contacts using filters like email address or name

These enhancements support cleaner data management, smoother integrations, and more reliable contact records.

Alchemer Workflow & Governance

More complete response status webhooks

Webhooks now reflect the full lifecycle of survey responses:

“Trashed” responses are now included in webhook events

This ensures your connected systems stay aligned and up to date.

Improved internal admin data management

Internal admin account data deletion now works as expected

This update supports consistent and reliable account management workflows.

Reporting & Deliverables

Improved export quality and visual consistency

Your reports and survey outputs now look cleaner and more polished:

Word exports include only active answer options
Bold text displays correctly on Mac devices when using the new theme
Long answer labels wrap neatly on mobile devices

These updates help ensure your data is easy to read and ready to share.

Updated Highcharts library

Highcharts has been upgraded to a newer version for improved security and compatibility

This keeps your data visualizations modern, stable, and secure.

Integrations & Help Experience

More flexible Tray.io integration behavior

Tray.io survey actions remain configurable, even after team assignment changes

This gives you more flexibility as your teams and workflows evolve.