Understanding Metrics in Alchemer Pulse
A breakdown of the key metrics you can track using Alchemer Pulse.
How Alchemer Pulse Calculates Positivity and Negativity Index
How Alchemer Pulse calculates Positivity and Negativity Index.
Understanding Impact Analysis By NPS
Learn how Impact Analysis enables you to understand how different themes contribute to your NPS.
Using Multiple Breakdowns in Alchemer Pulse
Uncover granular insights via a three-dimensional look at your data.
Why Your Pulse Metrics May Look Different: New AI Model for Feedback Tagging
Starting September 8, 2026 , Alchemer Pulse is upgrading the AI model that reads and tags your open-text feedback. This upgrade applies automatically to all Pulse customers at no additional cost, and it requires no action on your part.
Because...